Privacy Policy
Last updated: June 30, 2026
MS Home Services & Interiors ("we", "our", "us") respects your privacy. This policy explains what information we collect when you use our website and booking platform, how we use it, and the choices you have.
1. Information We Collect
- Contact details — name, phone number, email, and service address when you book a service or submit an enquiry.
- Account information — if you create an account, we store your login credentials securely.
- Booking details — services selected, preferred date/time, and any notes you provide.
- Usage data — pages visited and general device/browser information, used only to improve site performance.
2. How We Use Your Information
- To process and fulfil your service bookings.
- To contact you regarding your booking, support requests, or franchise enquiries.
- To improve our services and website experience.
- To send service updates — we do not send marketing messages without your consent.
3. Data Sharing
We do not sell your personal information. We share data only with the service professionals assigned to your booking, and with infrastructure providers (such as our hosting and database providers) strictly to operate the platform.
4. Data Security
We use industry-standard practices, including encrypted connections and access-controlled databases, to protect your information. No method of transmission over the internet is 100% secure, but we work to safeguard your data at every step.
5. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us using the details below.
6. Cookies
We may use basic cookies or local storage to keep you logged in and remember your preferences (such as selected city). We do not use third-party advertising trackers.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected with an updated date at the top of this page.
8. Contact Us
If you have questions about this policy or your data, reach out via the contact details listed on our Contact page.